Bizmatics Inc. announced that it has re-engineered their support systems for its Electronic Medical Record (EHR) software, PrognoCIS, by deploying 8×8’s Virtual Contact Center (VCC) solution. Bizmatics strengthened its commitment to provide more efficient and enhanced EHR software support to its customers, by investing in 8×8’s cloud solution with feature-rich call management and tracking that will benefit healthcare provider services in EHR usage.
Bizmatics has now enhanced call handling and improved customer experience for their support group. VCC’sweb-based system administration capabilities enabled Bizmatics to offer a highly improved customer experience.
Click here to read the entire press release about PrognoCIS utilizing 8×8’s call center solution.