As the nation makes the switch to EHRs and further electronic medical options, many seniors are eager to be included in the change. Mobile healthcare includes benefits such as electronic prescription refills, access to medical information, and online scheduling, which offer a great deal of convenience. Still, not all senior citizens are provided with these opportunities.
It’s commonly held that the older generation isn’t very technologically involved or savvy. However, a recent study by Accenture Research explained that 91% of Medicare consumers regularly use email, 73% browse the Internet, and many are even present on social media sites, such as Facebook. When it comes to research regarding healthcare information, use of the Internet exceeds even that of 18 to 29 year olds. The study also showed that being able to digitally access their personal information is very important to 67% of Americans aged 65 and older; however, only about 28% are currently able to do so.
Options such as email communication with providers, virtual doctor’s visits, the ability to schedule appointments online, and mobile access to their personal health records are all significantly important to seniors according to the 2013 Accenture Healthcare Consumer Survey.
Expanding digital options for seniors will help them to be better informed about healthcare information, changes, and news. The above research indicates that Medicare plans should consider including such technological advances in order to enable better opportunities for them.
Author: Apoorva Anupindi