The Impact of COVID-19 on Patient Engagement

virtual communication through telemedicine app

Patient engagement is a concept within healthcare that positions patients to engage with their healthcare providers more collaboratively. Active patient engagement can maximize patient outcomes because patients who are engaged and invested in making decisions about their care often tend to be healthier and experience better results. Accessible and well-promoted digital tools are key to … Read more

How a Healthcare Digital Front Door Promotes Patient-Centered Care

Patient-Centered Care

Patient-centered care encourages active collaboration and decision-making between patients, families, and providers. Together, they create and manage a comprehensive, custom care plan for the patient. Over the past few years, patients have increasingly communicated a desire for healthcare companies to improve and invest in better patient engagement solutions as a way to be more collaborative … Read more

Electronic Prior Authorization: Adding value to the e-prescribing process

Would you like to know more about Electronic Prior Authorization? EPA can make your PA systems more efficient, reduce the time between a request for prior authorization and a decision, and reduce liability. Although Electronic Health Record systems (EHR) are growing, most medication prior authorizations are still processed manually.  What is Electronic Prior Authorization? In … Read more

Healthcare Price Transparency Adopts a Patient-Centric Approach

The Centers for Medicare & Medicaid Services issued a new final rule within the Inpatient Prospective Payment System regarding hospital price transparency in 2018, and the new rule took effect on January 1, 2019. The rule continues the CMS mission to streamline patient-provider interactions by empowering patients to shop for their healthcare based on hospital costs. … Read more

What’s Happening With The National Patient Identifier?

For the last few years, a major initiative in healthcare has been keeping patient records organized with a National Patient Identifier (NPI). The NPI was proposed as a solution to improve the organization of patient data in EHR systems. Doctors rely on names and birth dates to identify patients, and simple errors like a middle … Read more

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