EHR - EMR Software Frequently Asked Questions & Answers

Here are some of the most frequently asked questions many doctors, healthcare providers, and patients have. 

Electronic health record software is becoming essential, with many doctors, hospitals, and other healthcare facilities using it. Its capacity to record, retain, and exchange patient data enhances provider efficiency, productivity, and error reduction. Additionally, they offer healthcare providers a comprehensive understanding of a patient’s health status, leading to significantly improved patient care. 

Despite its widespread adoption and myriad advantages for providers and patients there are lingering questions among providers.  Let us answer some of these questions for you.  

Frequently Asked Questions

Here is a collection of the most frequently asked questions we have received from new customers.  

An EMR is the digital version of a patient’s paper chart in a single practice or organization.  

An EHR software is a digital version of a patient’s medical record not confined to one practice or organization.  EHRs are designed to be shared across different healthcare settings including hospitals, clinics, pharmacies, and other providers involved in the patients’ healthcare.  

Documentation templates can be easily customized by the clinic. Workflows can also be set up by the clinicHowever patient forms and Doctor Forms require HTML programming and must be set up by PrognoCIS TeamYou will receive some setup of these forms during implementation.  

During Implementation, you will receive an Implementation Manager who will walk you through the set up and will provide online training. On-site training is available at an additional cost.  After implementation, you will be assigned a customer success manager as well as have access to our support team.  

Although implementation can vary depending on the specific needs and size of the clinicThe implementation process generally takes 6-8 weeks 

We have customers in all of the US time zones and in other countries as well, so support is available from early morning East Coast until evening West Coast. You can contact support via telephone, email, chat, or our support ticket system. Systems are hosted on AWS so an outage is extremely rare.  

PrognoCIS integrates with a variety of other software and devices. If you are need an integration team and see if your device or software is on our listIf not we can do a feasibility study and see if it can be added. 

There is a wide range of reports for tracking performance and outcomes on the EHR and Billing sides of the software.  

We host our servers on Amazon Webservers therefore we rarely have any downtime and in a very rare occasion we might, it is very minimal time  

PrognoCIS takes security measures seriouslyWe are HIPAA compliant and host on AWS web servers with the highest level of security.  

There is a messaging system within PrognoCIS EHR to facilitate messaging within your practice. Each provider has an inbox to store incoming and outgoing messagesWhen a message is marked as urgent it will produce a popup for the receiver to ensure the message is viewed promptly 

PrognoCIS offers the ability to host on the cloud or onsite. The advantages of cloud-based servers include accessibility, scalability, automatic updates, and disaster recovery. Disadvantages might include, internet dependency, downtime, and potential security concerns. 

The advantages of onsite servers may include reduced internet dependency, data control, and customization. The disadvantages included limited accessibility, high upfront cost, and maintenance and updates.  

PrognoCIS captures data using the Population Health Dashboard. The Dashboard shows how you are doing in real time.  Reports can be submitted quickly and easily with the use of dashboards.  

PrognoCIS is completely scalableYou can add different locations, providers, and even specialtiesWe grow with you!  

The software offers a wide range of interoperability opportunities which include E-Prescribing, Lab and Radiology orders and results, Vaccine Registries, PDMP, machine interfaces, and variety of portals, and more.  

There are two mobile apps one for providers and one for patients.   

We Are Always Ready To Answer Additional Question

Please fill in your details, we look forward to connecting with you.

Please fill in your details, we look forward to connecting with you.

Please fill in your details, we look forward to connecting with you.

To select multiple Product of interest press CTRL + Click
Days
Hours
Minutes
Seconds

Please fill in your details, we look forward to connecting with you.

Please fill in your details with the best contact email and phone number.
We look forward to connecting with you.

* These fields are required.

PrognoCIS Demo

We would like to invite you to take a demonstration of PrognoCIS EHR to fully appreciate the depth of content, features and simplicity of use.

Please choose your preferred method of contact.

Thank you. The whitepaper has been sent to your email. You can also click the button below to download it.

Experience
the Power of PrognoCIS EHR

Contact Us

All our promotional offers are as individual and unique as the practices and clinics we support.

We look forward to exploring the potential benefits and offers prognoCIS has for you.

Please fill in your details with the best contact email and phone number.

All our promotional offers are as individual and unique as the practices and clinics we support.

We look forward to exploring the potential benefits and offers prognoCIS has for you.

Please fill in your details with the best contact email and phone number.

Need Help?
We're Here To Assist You

Would you like to see an example of this?


Feel free to contact us, and I will be more than happy to answer all of your questions.

Receive the latest news

Subscribe To Our Newsletter

PrognoCIS Demo

PrognoCIS Demo

We would like to invite you to take a full demonstration of PrognoCIS EHR to fully appreciate the depth of content, features and simplicity of use.

Choose your preferred method of contact

PrognoCIS-Harris Logo