Are you looking to set up online patient payments for your medical practice? We partner with Integrity systems to deliver a set of patient payment tools for the collection of patient co-pays and outstanding balances at the point of care. Within PrognoCIS Electronic Health Records (EHR) software, you can easily accept credit card payments and send that information to Integrity, who settle the funds after they’ve been released to your account within 24-48 hours.
In a recent joint webinar with Integrity, Doug Ferket and Dave Chapman take you through some of the frequently asked questions about setting up online payments with PrognoCIS and Integrity.
1. Why Use Integrity For Online Payments?
Integrity Payment Systems retains all patient credit card information, which helps your practice avoid keeping that data inside the clinic, protecting you from regulatory issues during PCI audits. Additionally, Integrity helps make sure your funds from patient payments are deposited within 2-3 days of the original transaction.
Using Integrity’s Virtual Terminal, physicians with the proper credentials can log in and access payment data anytime, outside the medical practice. Technical support from PrognoCIS and Integrity is available 24 hours a day, seven days a week.
2. How Can I Get Set Up With Integrity And What Are My Fees?
The process of setting up is as easy and painless as possible for the medical practice. Once you are signed up, you will have a dedicated support member, part of Integrity’s VIP team. They will be able to collect statements and perform a free rate analysis to show you how you are being priced today by your current processor.
If your practice is new to credit card payments, the team will walk you through the process and explain all the fees associated with credit cards.
3. How Long Does It Take To Get Set Up?
Within 24-48 hours of communicating with PrognoCIS and Integrity to set up online payments, your practice can be up and running. You should receive your credit card reader within 24 hours.
Integrity’s services are all in-house, including support, so your practice will always receive services including setup and depositing funds in a timely fashion.
4. What Type of Reporting Is Available For My Practice?
Within PrognoCIS, several reports are available in the database about patient interactions. Integrity provides additional reports that give you additional visibility into what transactions have taken place with Integrity since setup.
Using the payment portal, you can monitor the settlement of funds. Since Integrity is the entity that pays the practice directly, they offer this portal to your practice’s accounting team to log in and view settlements.
5. Doctors Able To Have Multiple Merchant IDs?
Often, multiple doctors want to have multiple accounts with separate deposits. Within PrognoCIS payments, when you enter the amount you want to charge to a particular patient, there is a drop-down menu that gives you options for specific medical practices and doctors. You can add as many different doctors as you like, and Integrity automatically routes funds to the appropriate associated bank account(s).
Setting Up Online Payments In Your Practice?
If you’re interested in implementing online payments at your practice, we hope you visit the PrognoCIS online payments page for more information about our joint solutions with Integrity Payment Systems. Sign up for online payments using the button below. We also offer integrated Practice Management software and complete medical billing services and revenue cycle management (RCM) in addition to our MACRA-certified EHR software. You can also sign up for our EHR Software Newsletter to receive the latest insights and news about the EHR industry, as well as PrognoCIS EHR software updates.