Patient Experience Whitepaper
How Medical Practices Can Utilize Digital Technology
to Bridge the Generational Gap – from Baby Boomers
to Gen Z
In this white paper you will learn:
- The diverse types of technology, payment options, and patient care techniques your practice can successfully adopt, to meet the needs and digital savviness of each age group.
- How generational differences impact patient experience in the digital age.
- The use of technology across various generations, and how this shapes the way patients want to interact with providers.
The communication strategies, payment options and patient care strategies discussed in this whitepaper guides you bridge the communication and patient experience gap whether your patients belong to Millennials, Gen Z, Gen X, and Baby Boomers. Tapping into these solutions will increase your patient retention, eliminate time lost in connecting with them, reduce no shows and finally improve your clinical workflow. Our aim is to provide you with resources and tools that will help you saving time and increase productivity.
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